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Server Information 

Data Center 1:  The Environment and Security:
Controlled air-conditioning systems protect and cool down mission-critical equipment. The facility is controlled by York quad-compressor / duel-blower redundant systems to ensure the equipment a virtually dust-free computing environment, complete with temperature, humidity, and air-quality regulation. The access to the network operation center are restricted and is monitored by qualified personnel 24 hours a day, 7 days a week, 365 days a year. Visitors and clients are only allowed on-site if they are escorted by a staff. The entire location is monitored continuously, ensuring prompt response and thorough coverage to fire and security alarms. A full digital video surveillance system of the network operations center with full on-site and off-site recording is also in place.

Fail-proof Power Supply:
The network operation center has 800amps 480v (3200amps 110v) 3-Phase power currently available from PP&L, and the facility is backed up by UPS systems on each individual rack, as well as an APC Silcom 500KVA system for facility-wide enterprise coverage. In rare cases of utility outage, the Cummins 250KW diesel generator will start automatically, taking over for the UPS systems and supplying all necessary power for the facility.

Connectivity:
The network operations center is connected via multiple OC192 fiber connections to Verizon and Commonwealth Telephone, as well as a 2GBPS+ fiber from PPL Telcom. The servers utilize a Gig-E connection from Global Crossing and OC3/100MBPS Fast Ethernet Drops from Level3, Verio, XO, and a Cogent backup line to handle high loads, which can also help diffuse DDoS attacks, etc. For redundancy, the network is currently running BGP4 to maintain the speed and uptime of the servers in the facility.


Data Center 2:  Network Operation Center Connection:
All servers will be on on VERIO+Cogentco multihomed redundant connection, and all your traffic gets routed through the VERIO connection. The additional cogentco connection is for just-in-case backup. The ping time as reported to us by our clients to their site hosted in our servers is around 15-35ms depending on various states.

Environment
Precision-controlled air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by York™ quad-compressor/dual-blower redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation.

Connectivity:
Superior network connectivity is provided to our customers using a mix of private peering and transit connectivity to most major Tier 1 and last mile providers. Using advanced 3 Packet network technology, AceHostNet has deployed a mix of transit and peering GigE circuits providing 1 hop access into the following cities:

Atlanta (The Network Hub)
Dallas TX
San Jose CA
Chicago IL
Ashburn, VA
New York NY
Transit Gig E Circuits:
Atlanta - GigE Directly to UUnet Via Bellsouth
Atlanta - GigE Directly to Epik
Atlanta - GigE Directly to Sprint via Epik
Atlanta - GigE Directly to Level 3
Atlanta - GigE Directly to Verio
Atlanta - GigE to MFN/Pnap providing interconnectivity to:
Internap, AT&T, Cable and Wireless and UUnet
Dual Bonded 100BaseT Directly to Cogent

About our Data Centers

GigE Connectivity to multiple Tier 1 transient backbone providers including: EPIK , Cogent, Sprint, Level 3 and UUNET
Redundant Power Feeds
Uninterruptible Power Supply (UPS) systems
Backup Diesel Generator Power
24 x 7 Monitored Security
Environmental-control Units
Fire-suppression Systems
Technology Service Center: 24 x 7 x 365 system administrators on-site to monitor and maintain the data center infrastructure and client equipment.

blue_arrow.gif (70 bytes)Operating System

UNIX-type OS, which includes true multitasking, virtual memory, TCP/IP networking, and other features consistent with UNIX-type systemsA sophisticated UNIX-type OS, which includes true multitasking, virtual memory, TCP/IP networking, and other features consistent with UNIX-type systems. Visit LINUX at www.linux.org
 
The most highly acclaimed web server solution software on the InternetThe most highly acclaimed web server solution software on the Internet. Visit the Apache Server Project at www.apache.org
 
Frontpage - We support server extensions for the most advanced publishing system on the webWe support server extensions for the most advanced publishing system on the web. Visit the Microsoft FrontPage homepage for more info.
 
 

blue_arrow.gif (70 bytes)Tech Support  

24 hour monitoring24 hour monitoring. Please visit our online support page or send inquiries to
Our technical support staff is suitable for inquiries related to account configuration and features of our system; we cannot give general purpose advice on HTML, design style, or similar issues. Please do not call with support questions. Phone staff is not trained or equipped to handle these issues. We are actively expanding staffing to accommodate all electronic inquiries. Thank you for your understanding. 
 

blue_arrow.gif (70 bytes)Domain Name Registrar 


You can register your domain name with our Domain registration service 

 

We can host all foreign and country specific TLD domain names   We can host all foreign and country specific TLD domain names   We can host all foreign and country specific TLD domain names   We can host all foreign and country specific TLD domain names   We can host all foreign and country specific TLD domain names   We can host all foreign and country specific TLD domain names   
YES! WE CAN HOST FOREIGN DOMAIN EXTENSIONS! If you would like for us to host a domain ending in a foreign extension such as yourname.de or yourname.com.uk, we will activate the disk space for your web hosting account, but you will be responsible for the domain name registration or transfer. Click Here for more details

  

blue_arrow.gif (70 bytes)Our Name Servers

Once you sign up for an account we will advise you by Email of your Primary and Secondary Hostname and Netaddress details to use for your account.

 

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