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PC Users
Macintosh Users

 

FRONTPAGE USERS If you requested to have Frontpage Extensions installed on your web hosting site, you should NEVER use regular FTP to upload files. This will damage the extensions and cause major transfer problems with your site. Stick with one or the other all the time. You can still use FTP to view and delete files, you just can't upload files.

If you are using FrontPage, you must create your new web on the "localhost" system. This is accomplished by selecting "create new web," and then entering "c:\mywebsite" (without the .com) in the line where it asks for the web location. Once you have completed your web on your computer, you can then select the "publish web" option from the file menu in FrontPage Explorer. You will be prompted for your domain name. You should enter http://yourname.com (all lowercase). Next it will ask for your username and password. Your username is always the domain name without the .com and should be all lowercase. The password is the one you chose when you activated the account. The password is case sensitive. After Frontpage validates your login info, it will begin to upload your files.


PC UsersDownload WS FTP

 

What is FTP anyway?

Please Note: If you requested to have Frontpage Extensions installed on your site, you should NEVER use regular FTP to upload files. This will damage the extensions and cause major transfer problems with your site. Stick with one or the other all the time. You can still use FTP to view and delete files, you just can't upload files.

The following information is contained within your account activation notice and is needed to connect to your web site via FTP:

HOSTNAME: yourdomain.com (use your IP Number if domain registration is not complete)
USERID: yourdomain  (enter your domain name WITHOUT the .com)
PASSWORD: (your FTP password)

Each time you run WS_FTP the Session Profile window will be displayed. A profile contains the information needed to connect to your website. Creating a profile now will eliminate the need for you to configure the software each time you wish to connect to the web server via FTP. To create a profile, click the "New" button and enter a generic profile name at the top of the Session Profile window, such as "My Website." Next, enter your Host Name/Address (yourdomain.com), User ID (yourdomain), and Password for your website as illustrated in Figure 1A.

FTP session

Figure 1A

Next you need to click "OK" to continue. This will connect you to the webserver, where you will connect directly to the root ("home") directory of your account. WS_FTP will display a split screen where files on the left-hand side are within your own computer. You will see several folders on the right-hand side such as www, and infobots which are landmarks suggesting a successful connection to your website, as illustrated in Figure 1B.

FTP session

Figure 1B

You need to double click on www to get to your web directory. This is where all your files will be downloaded, and/or you will create subdirectories. The only system directory that you may need to use is cgi-bin; this directory is reserved for custom scripts. To make your home page load automatically, name the HTML document "index.htm" in lowercase and upload it to the www directory of your account. To upload a file or files, simply highlight the file(s) on the left and click the right arrow button (->) in the center of the window. Be sure to upload HTML documents and scripts in ASCII mode and images in Binary mode. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s). To create a new directory, click on the MkDir button when you are inside the www directory or subdirectory.

As soon as a file is uploaded to the web server, it is available for all to see. If, after uploading a file, you are still unable to see the updated file via Netscape, try hitting the "Refresh" or "Reload" button. If that fails, you need to clear both disk and browser cache. This function can be found by selecting Options>Network Preferences in Netscape. Remember that you must first be connected to the Internet through your local Internet service provider in order to connect to the web server.

Top


Mac UsersDownload Fetch

 

What is FTP anyway?

Please Note: If you requested to have Frontpage Extensions installed on your site, you should NEVER use regular FTP to upload files. This will damage the extensions and cause major transfer problems with your site. Stick with one or the other all the time. You can still use FTP to view and delete files, you just can't upload files.

The following information is contained within your account activation notice and is needed to connect to your web site via FTP:

HOSTNAME: yourdomain.com (use your IP# if domain registration is not complete)
USERID: yourdomain  (enter your domain name WITHOUT the .com)
PASSWORD: (your FTP password)

The hostname tells your FTP software to connect to the web server upon which your web site resides.

Each time you run Fetch, the New Connection... window will be displayed. A profile contains the information needed to connect to your web site. Creating a profile now will eliminate the need for you to configure the software each time you wish to connect to the web server via FTP. To create a new profile, select "New Connection..." from the File menu. Next, enter the Host (yourdomain.com), User ID (yourdomain), and password for your web site as illustrated in Figure 2A.

New FTP Connection

Figure 2A

Don't worry about the Directory option right now. When you have your Host, User ID, and Password entered, click on the OK button.

The next window which will pop up will look virtually the same as Figure 2B, except that yourdomain will be in the popup window.

FTP

Figure 2B

Bookmarking the Connection

You should take the time, now that you have established your connection, to make it easier for you to get here next time. Under the Customize menu, select New Shortcut. A window will pop up called Bookmark Editor, as shown in Figure 2C. It will already have your name, Host, and User ID filled in. Under Type, choose File from the popup menu. If you would like Fetch to remember your password so you won't have to type it in each time, type in your password in the Password field. Now, under the same Customize menu, choose Preferences, and under the General tab, make sure the connection you just entered is selected as the default shortcut. Next time you open up Fetch, your shortcut will be opened automatically and all you'll have to do is click the OK button!

FTP Bookmark

Figure 2C

How to Transfer Files

Refer again to Figure 2B. You need to double-click on www to get to your web directory. This is where all your files will be downloaded, and/or you will create subdirectories. The only system directory that you may need to use is cgi-bin; this directory is reserved for custom scripts. To make your home page load automatically, name the HTML document "index.htm" in lowercase and upload it to the www directory of your account. To upload a file or files, simply drag them from your hard drive onto the Fetch window when you are in the appropriate directory or subdirectory. Be sure to upload HTML documents and scripts in Text mode and images in BINARY mode. Or to make life easier, click on the Automatic button as shown in Figure 2B, and Fetch will decide the proper format. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s).

To insure that the Automatic selection works properly, make sure the selections under the Upload tab in the Preferences window looks the same as Figure 2D below.

FTP preferences

Figure 2D


As soon as a file is uploaded to the web server, it is available for all to see. If, after uploading a file, you are still unable to see the updated file via Netscape, you need to hit the Reload button in the Netscape button bar. Remember that you must first be connected to the Internet through your local Internet service provider in order to connect to the web server.  

 

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